Have everything installed and need to set up service? If you live in an Oncor Electric Delivery service area and already have all the electrical equipment installed, the process for activating electricity service must be done through a retail electric provider (REP). For a list of all the Texas REPs, please go to our Texas suppliers pages. Transmission & Distribution Utility companies (TDUs), like Oncor, do not manage customer service related to plans, customer accounts, billing/payments, etc. To pay your bill, you must contact your retail energy provider (REP). The most advanced Pump and Dispenser product line, gives you an advanced custom solution for your sites fueling needs with a unique look, focused on attacting customers to your fuel station. Their headquarters address is: Oncor Electric Delivery Headquartersħ5202 Can I contact Oncor customer service for billing and payment? Oncor customer service : Dallas headquartersĬall their corporate office phone number at 1-21 to address any customer service concerns, claims, or file a formal complaint. If you are experiencing a power outage emergency, see if customers in the area contacted Oncor to report the outage using the Power Outage Map link under the table below.Ĭheck the Oncor Power Outage Map to see if your neighborhood may be affected by a power outage and the estimated time of repair. In the case of an electricity power outage, there are a few reporting resources to turn to depending on the type of emergency or customer service issue at hand. How to report electricity outages with Oncor customer service in Texas : Oncor Electric phone number and contact list Application Submission (by Physician to Oncor)īusinesses: Energy Efficiency Identification Notice Form info/questions Oncor customer service requests / General Inquiries / Questions on the C.C. Solar Implementation / Distributed Generation Encore Electric received the 2019 Colorado Apprentice Award for Outstanding Employer from the Business Experiential Learning Commission, the Colorado Department of Labor and Employment, the Colorado Department of Higher Education and the Colorado Workforce Development Council. Solar Implementation / Distributed Generation, Residential or Commercial Help with New Construction, Residential or Commercial You can contact Oncor customer service by the following: Oncor customer service and Oncor phone number Need customer service help not relating to Oncor's services? Your chosen Retail Electric Provider (REP) (essentially the intermediary between customers and TDUs) is standing by to assist with stopping/setting-up/transferring electrical service, billing, payments, rates, and electricity plan concerns/questions.
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